December 31st, 2005

Goddady no more!

December 31, 2005 on 6:05 am | In Auctions | No Comments

On December 29th 2005 at or about 4:30pm I received a phone call from the Godaddy.com abuse department.

Godaddy.com:
You did not reply to an email that had been sent and I need to do follow up to insure you send an email to the Godaddy.com Abuse department @ abuses@goodady.com so your account is not suspended.

Me:
Is the SPAM an email from me?

Godaddy.com:
I can not talk about it, you need to sent an email right away so your account is not suspend and a person will be assigned to your case to do follow up and answer your question.

Me:
That is stupid, why do I need to send an email if I already have you on the phone?
Why can’t we fix the problem right now?
I do not know of any SPAM to anyone unless it was a post that I replied to all asking to be taking off the email list?
I have a news letter? Can you tell me more about the SPAM?

Godaddy.com:
I can not talk about it, you need to sent an email right away so your account is not suspend and a person will be assigned to your case to do follow up. I can tell you that I am the person that did the initial investigation and I have deemed it as SPAM.

Me:
Why can’t we talk about it, if you are the person that did the investigation? What did I do?? This is dumb.

Godaddy.com:
I can not talk about it. Godaddy.com has a zero tolerance for SPAM

Me:
Are you working from your home?

Godaddy.com:
No I am in an office

Me:
Good! I want to talk with your supervisor.

Godaddy.com:
Fine

Godaddy.com Abuse Supervisor on a really bad speaker phone:
This the supervisor may I help you??

Me:
Yes you can! I just spoke with a person that said that I SPAMMED someone and he could not talk about it?
Even though he did that initial investigation and deem it as SPAM? That sounds dumb!

Godaddy.com Abuse Supervisor on a really bad speaker phone:
Sir you do not need to raise your voice!

Me:
Are you on a speaker phone I can barely hear you that is why I am raising my voice.

Godaddy.com Abuse Supervisor:
Can you hear better now??

Me:
Yes can you tell me about that SPAM? I do not remember SPAMMING anyone was a post that I replied to all
asking to be taking off the email list? I have a news letter?

Godaddy.com Abuse Supervisor:
No, it was the News Groups and we have several complaint against you.

Me:
I did not post to the news groups?
Unless it was someone I hired to promote my website??

Godaddy.com Abuse Supervisor:
Irregardless if it was you or the marketer you hire to promote your website when have the compliant against your domain and you need to email use at abuses@goodady.com explaining what happened.

Me:
I did not SPAM anyone! Why do I need do send an email when I am talk to you? Why can we fix it now and be done with it?

Godaddy.com Abuse Supervisor:
Irregardless if it was you or the marketer, you are responsible. Are you going to send the email?

Me:
I am going to move all of my domains by the end of the week to a new hosting company! I feel you have SPAMMED me with you intrusive phone call!! I got up from the dinner table to take your phone call and now I am so angry with the way I have been treated I will be able to finish my meal!

Godaddy.com Abuse Supervisor:
Tell you what sir, your account is now suspend have a good day!

Me:
I am glad I do not have to work for a living like you!

I wrote the email and sent it during the phone conversation, so I did do what I was asked to do.

The Godaddy.com Abuse Supervisor not only suspended my account he took the domain access away as well.
I can not move my domain name.
I have called teach support and they can not help me either.
Here is a copy of the email I was sent after the phone call:

Dear Steve Myers,

The following domain names have been suspended for violation
of the GoDaddy.com Abuse Policy:

AUCTIONSWATCHERS.COM

If the domain name(s) listed above are private, your Domains By
Proxy(R) account has also been suspended.

View our Legal Agreement & Terms of Service policies:
https://www.godaddy.com/gdshop/agreements.asp

Please contact us by email at mailto:abuse@godaddy.com
for additional information regarding this notification.

Sincerely,
GoDaddy.com
SPAM and Abuse Department

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Copyright 2005 GoDaddy.com. All rights reserved.

I had to paid 50 dollar to godaddy.com to get my domain name unlock so I could move it.
Bottom-line: Them that got the gold make the golden rules!

I have found a new hosting company , http://www.galaxygig.com
.

Posted by auctionmaster at 10:48 PM | Add a Comment
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